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Supra's eKEY Single Access

Instructions for Members

How to Grant Access to Single Access Users:

  1. Download or Update Supra eKey app.
  2. Tap “My Keyboxes”
  3. Select specific lockbox
  4. Select Grant Managed Access
  5. Make sure to fill out the phone number, time, and date.
  6. Single Access User will receive a text and will be granted access

Steps for Single Access End-User

  1. Connect with agent to obtain single access to lockbox assigned to a property.
  2. Open text message from Supra with invitation to setup access.
  3. Download supra, register with your information, and complete authorization.
  4. Open eKey app to view access time window and date and any relevant property notes.
  5. Tap on obtain key in the app.
  6. Enter Pin and open lockbox.

For further assistance, visit eKEY Resources at www.supraekey.com